CHECKING IN & OUT
Check in time is after 12 noon and check out time is 12 noon.
SETTLEMENT OF BILL
All registered hotel guests are required to provide a valid credit card for room reservations. We accept Visa and Mastercard. Personal cheques are not accepted.
SMOKING POLICY
The Utse is a 100% smoke – free Hotel. All indoor areas of the hotel, including hotel rooms are non smoking – absolutely no exceptions. A smoking fine will be processed against your room bill should we detect traces of smoking in your room after check out.
THEFT & DAMAGES
Please note that guests are responsible for all damages to the room, its contents and the theft of any items from the rooms caused by them, their friend or any person for whom they are responsible. All such damages and/or missing items will be charged to the account of the guest, or pursuant to the Law.Luggage and personal goods of the guest will be held as a lien against outstanding charges- including those for accommodation, damages and/or missing items and to detain the same and sell or auction such property at any time after the day of departure without reference to the party and appropriate the net sale proceeds towards the amount due from guest.
VISITOR BELONGINGS
Guests are requested to lock the door of their room when going out or when going to bed. For the convenience of the guests, safe deposit lockers are available in the room. The management will not in any way be responsible for any loss and/or damage to the guests belongings or any other property from either the hotel room or lockers or any otherpart of the hotel due to any cause whatsoever including theft or pilferage.